Hey, question about the damaged books- instead of having them destroyed, why not try and sell them at a reduced price?
Well, the simplest answers are thus:
A) There were over two thousand of the damaged books.
B) Trust me, you wouldn't want them.
Basically, over two thirds of the order had to be destroyed. It might have been possible to sell off some of the books at a reduced rate, but I don't think it's likely that we could have sold *more* damaged books than good ones. Plus, the damage, for the most part, was pretty bad. We could maybe have cherry-picked out some of the less awful ones to sell in a damage sale, but it's hard to make a solid scale of 'this is awful but not too awful to sell' and then have to go through over two thousand books and apply that judgement evenly.
As it stands, we're simply not going to pay for the damaged books (other than the cost of labor, storage, and destruction, that is). In order to do a damage sale, we would have to grade the books as acceptable, from the printer, and then pay them full price. So it'd lose us money to handle it that way, and delay future products as well. We're trying to keep our losses to a minimum, there, and save money so that we can spend it with a different printer, later, to hopefully avoid the problem in the future.
(And yes, the books should be getting pulped for recycling, if you wondered).